Cranky Talk
Cranky Talk: The Airport of the Future

Cranky Talk: The Airport of the Future

May 28, 2020

In this episode, we'll guide you through what you can expect to find the next time you're in an airport in the short and medium-term. Then we go off the deep end and dive into what airports may look like in the future. 

 

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Cranky Talk: The Phantom Refunds

Cranky Talk: The Phantom Refunds

May 14, 2020

In this episode, Brett offers a roadmap through the tedious refund process and goes step-by-step on how to get your money back from the airlines in the time of COVID-19

The Cranky Flier Interview #16: Mark Thorpe, CEO Ontario International Airport Authority
The Cranky Flier Interview #15: Southwest EVP and CRO Andrew Watterson

The Cranky Flier Interview #15: Southwest EVP and CRO Andrew Watterson

September 5, 2019

I sat down with Andrew Watterson to talk about the 737 MAX, Newark, and the new Southwest Business

The Cranky Flier Interview #14: Korry Franke, 737 Captain

The Cranky Flier Interview #14: Korry Franke, 737 Captain

May 7, 2019

I'm doing things differently this time around.  There are no airline execs to be found, but instead I have a 737 Captain.  I talk to Korry about his book as well as his experience flying the 737... including the MAX.  

The Cranky Flier Interview #13: Janet Lamkin, United Airlines, President of California

The Cranky Flier Interview #13: Janet Lamkin, United Airlines, President of California

March 7, 2019

I sat with Janet Lamkin from United Airlines on February 28, 2019 after a ceremonial ground-breaking for the airline's new TechOps facility at Los Angeles International Airport.

The Cranky Flier Interview #12: American Airlines CEO Doug Parker
The Cranky Flier Interview #11: Hawaiian CEO Peter Ingram and VP RM/Network Brent Overbeek
The Cranky Flier Interview #10: SAS General Manager USA Max Knagge
The Cranky Flier Interview #9: Southwest Chief Revenue Officer Andrew Watterson