Episodes
Thursday May 02, 2024
Cranky Talk: New Rules from DOT
Thursday May 02, 2024
Thursday May 02, 2024
We're back! DOT recently announced some new rules for airlines intended to benefit consumers. What are these rules? When are these rules? What do they mean for you? All that and more, on this episode of Cranky Talk!
Source links:
Rules regarding refunds
Rules regarding junk fees
New regulations announcement
Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.
Thursday Feb 08, 2024
Thursday Feb 08, 2024
Southwest has done something unique, bringing its Network Planning group -- the people who decide when and where to fly -- under the Chief Operating Officer instead of the Chief Commercial Officer. I spoke with Adam Decaire to learn more about the decision and see how it's going.
Tuesday Jan 16, 2024
Tuesday Jan 16, 2024
Kevin and I sit down to on an airplane to talk about Porter's big expansion plans
Wednesday Jan 10, 2024
Cranky Talk:Alaska Airlines Flight 1282 and the Boeing 737-9 Max
Wednesday Jan 10, 2024
Wednesday Jan 10, 2024
We're dusting off the podcast to talk about Boeing, the Max, and what we know about flight 1282.
Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.
Friday Nov 03, 2023
Cranky Talk: NDC Woes
Friday Nov 03, 2023
Friday Nov 03, 2023
We're back! Join us for an episode all about how NDC might not quite be as ready for prime time as American wants it to be and its impact on the travel agency world. We're joined by special guests from the Cranky Concierge team, sharing their real-world stories about how difficult this has been.
Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.
Monday Jun 19, 2023
Monday Jun 19, 2023
Following up three years after our June 2020 discussion, Patrick and I run through the different regions and talk about what United is seeing in terms of success in the network planning world.
Thursday Jun 01, 2023
Thursday Jun 01, 2023
In a special return episode, Brett and Dave had a chat with Wallace Beall who worked in revenue management at several airlines including American, and was in charge of yield management when Brett worked at America West. Listen in for a behind-the-scenes talk about how overbooking is decided and how much the industry has changed in the last couple of decades.
Monday Apr 24, 2023
Monday Apr 24, 2023
Mark and I spoke about Air Canada's plans for rolling out its implementation of NDC for travel agency bookings. The airline is taking a more thoughtful approach, and Mark has plenty to say about how other airlines are handling this move. Listen in to hear more about how Air Canada wants to roll this out.
Monday Mar 27, 2023
The Cranky Flier Interview #30 - Norse Atlantic President Charles Duncan
Monday Mar 27, 2023
Monday Mar 27, 2023
Join me as I talk with the new president of Norse Atlantic about the airline's plans.
Thursday Mar 16, 2023
Cranky Talk: CNA Wrap Up and a Special Announcement
Thursday Mar 16, 2023
Thursday Mar 16, 2023
Brett does a recap of the CNAs with Courtney Miller from Visual Approach!
Stay tuned til the end for a special announcement on the future of the podcast from Brett and Dave!